Shipping policy

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.

You will receive a confirmation email after placing your order and a shipping confirmation with tracking information once your order has been shipped.

Shipping

At First Sight currently ships within the United States only.

Shipping costs and available delivery options will be calculated and displayed at checkout.

Please note that estimated delivery times begin after your order has been processed. Delivery times may vary depending on your location and the shipping carrier.

Shipping Delays

Once your package has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, or other circumstances outside our control may occur. We appreciate your patience in these situations.

Incorrect Shipping Information

Please make sure your shipping address is complete and correct before submitting your order. At First Sight is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at atfirstsight26@gmail.com. We cannot guarantee that changes can be made once an order has been processed or shipped.

Lost or Damaged Packages

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at atfirstsight26@gmail.com with your order number and clear photos so we can assist you.

If your tracking information shows an issue with your shipment or your package appears to be lost in transit, please contact us so we can assist you with the next steps.

Contact Us

For shipping questions, contact us at atfirstsight26@gmail.com.